Taking Management Seriously
Here’s the thing.
Management is the only profession you get promoted into because you are good at something else.
There is no other profession like it.
So, for example, the top salesperson gets promoted to sales manager, stops selling, and tries to manage other sales people. They often fail, but also the business loses the sales they previously delivered. A double whammy.
Let me be clear. Its not the new sales manager’s fault. It’s the system that promotes them into a management role, whether they have the ability or not, and then fails to prepare them for it. The newly appointed managers look around for help, but good role models usually don’t exist.
Its not just sales people, I just used this an example, that have this problem, in my experience it happens in every function.
Management is a profession into which people are ordained, not trained.
Managing is not easy, it requires skill, judgement and the right mindset.
So why do I bang on about it?
It has been estimated that 90% of organisational problems are caused by poor management. Lots of people depend on them doing a good job: employees, customers, suppliers, investors and society in general. So managers have a big responsibility to do the job well.
Secondly, people tend to leave poor managers, not the organisations they work for. Talent walking out the door. Very sad and expensive don’t you think?
These ingredients combine to produce results beneath expectations, or even business failure.
In these difficult times, organisations cannot afford to have managers, who can’t deliver the results that are desperately needed.
So what’s the answer?
45 business people have helped me address this question by sharing their experiences in my latest book Telling Tales available now from Amazon.
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